Frequently Asked Questions
EQ901 Equalizer Series:
Q: Are the Deer Creek Audio EQ901 Series of replacement equalizers superior to the BOSE® OEM units?
A: In general, the answer to that question is yes, the degree to which depends on several factors:
If the original OEM Bose equalizer is in less than excellent shape with aging capacitors, sliders and connectors then the new EQ901B’s are vastly superior. When comparing the EQ901B to a mint condition OEM EQ the differences are more subtle.
In general because the EQ901 series is based on the high-performance Analog Devices Digital Signal processor the noise and distortion are lower and the dynamic range is greater leading to better audio performance.
In testing we strove to have the EQ901B’s be close to the factory EQ response with enhancements in dynamic range and frequency range with lower noise and distortion.
Q: What should I do if I am having trouble with my EQ901 Equalizer?
A: Contact Deer Creek Audio, we are here to help! When you send an email, please include screenshots of the issues.
Call us at: 720-726-9272
Q: When I purchase my EQ901B, what is included?
A: When the EQ901B arrives, it will include the EQ901B itself, along with a regulated power supply, and the equalization curves for Bose 901 of the series you selected, which are already on the EQ901B.
Q: Can I use my EQ901 for something other than my Bose 901 speakers?
A: The EQ901 is specifically designed for the Bose 901s, and although it is possible to use it with another set of speakers, it would cause excessive bass and treble.
Q: Why is the miniDSP 2x4 HD superior to the 2x4?
A: The miniDSP 2x4 HD has many advantages over the standard 2x4:
USB audio streaming up to 192 kHz and also TOSLINK digital input
Operates as a high-performance DAC or digital preamplifier
Analog 2 Vrms inputs and 2 Vrms outputs (vs. 0.9 Vrms)
AKM AK4626A high fidelity DAC circuit.
Four remote controlled configuration and tone control modes
Higher resolution PEQ filters
Q: What are some common issues and pointers that I need to know prior to using my SHD, SHD Studio, or DDRC - 24?
A: Check out the read me document. Also be sure to read the miniDSP user guides.
Q: What should I do if I am having trouble with my miniDSP?
A: Contact Deer Creek Audio, the miniDSP Dev team, or the forum on the miniDSP website, we are here to help! When you send an email, please include screenshots of the issues.
Q: Do I need to calibrate my UMIK-1?
A: The UMIK-1 is calibrated at the factory, you simply download the calibration file from the miniDSP website, using the 7 digit Serial Number found on the body of the microphone. UMIK-1 Product Page
Q: What is the difference between the miniDSP IR remote V1 & V2
A: Both V1 and V2 IR remotes have the 4 audio presets, and volume buttons. The V2 IR remote is designed for the SHD series, and has media controls for the built in media streamer, and a button to toggle Dirac Live, giving the V2 remote the ability to fully utilize the capabilities of the SHD series.
Q: Why are Deer Creek Audio’s miniDSP prices higher than other channels?
A: There are several reasons Deer Creek Audio charges a bit more than other miniDSP channels.
Here are some of the advantages of purchasing your miniDSP from Deer Creek Audio:
Warranty and Returns Terms - We offer favorable return policies and USA warranty support
Import Duties - Our products ship from domestic stock, there are no import duties or taxes due
Sales Tax - Orders placed direct with Deer Creek Audio are taxable only for Colorado deliveries
US Engineering Support - We are a small engineer owned team of miniDSP experts
Consulting services ranging from beginner support to complex system set up
Remote services utilizing TeamViewer
Deer Creek Audio is an authorized USA based miniDSP dealer
Steel Speaker Stands:
Q: Will Deer Creek Audio build a custom variation of Steel Stands specifically for my speakers?
A: Yes. The process begins with the creation of a proposal based on your speaker model dimensions and required desired features.
Once we have agreement on the specifications and price, your Steel Stands are set up on this site with a unique model number where you can order with a credit card or PayPal.
Before fabrication begins a set of drawings are generated based on the proposal, which you then approve and/or edit. Fabrication time is generally between 20 to 60 business days dependent on our next batch production run. Please see our Custom Steel Stands page.
Q: Is it possible to fill your standard steel stands with either lead shot or sand?
A: Our standard stands are filled with a limestone acrylic composite core for resonance is suppression, which prevents further filling. The result is a very solid and inert speaker base.
However we do offer an option with access hole drilling and sealing caps for sand or shot which allows for 100% filling. Please see our Custom Steel Stands page.
Q: Do your standard steel stands come with threaded inserts for spikes?
A: Some of our models do and some don’t, it will say in the specifications.
If you need a particular steel stand with threaded inserts we can do a custom build. Please see our Custom Steel Stands page.
Buying from Deer Creek Audio:
Q: How can I purchase and receive your products overseas?
A: The best value is often via the eBay Global Shipping Program, simply add the item to your cart and you will see the full delivered price to your address including all taxes, duties and shipping. eBay Global Shipping (GSP) items are first shipped to the eBay GSP in Erlanger Kentucky. Then the GSP takes care of the rest. This includes filling out customs forms, paying import fees, and providing international shipping to you. The GSP also includes end-to-end international tracking so you can stay up to date throughout the process. eBay assumes responsibility once the item reaches the GSP. If the item is lost or damaged during international transit, the program has you covered.
Q: In your shipping notification email you write the units would be sent to an address in Kentucky. That is not my address
A: Your UMIK-1 is being shipped via eBay Global Shipping to your registered address at eBay.
eBay Global Shipping (GSP) items are first shipped to the eBay GSP in Erlanger Kentucky. Then the GSP takes care of the rest. This includes filling out customs forms, paying import fees, and providing international shipping to you. The GSP also includes end-to-end international tracking so you can stay up to date throughout the process. eBay assumes responsibility once the item reaches the GSP. If the item is lost or damaged during international transit, the program has you covered. You can go to eBay and view the tracking process to your final destination.
Please contact us with any questions you may have